Effective Date: Jan 5 2026
By accessing our website, submitting a form, or using our services, you agree to the following Terms of Service (“Terms”). If you do not agree, please do not use our services.
Services
SolidClean provides residential and commercial cleaning services, including but not limited to carpet cleaning, upholstery cleaning, tile and grout cleaning, dryer vent cleaning, chimney services, and related services.
Service availability, pricing, and scheduling may vary by location and conditions.
Communication & SMS Messaging
By submitting our website form and manually checking the applicable consent checkbox, you provide express written consent to receive SMS messages from SolidClean at the phone number provided.
Message types may include:
• Appointment confirmations and reminders
• Service updates and notifications
• Responses to customer inquiries
• Promotional and marketing messages (only if separately and explicitly consented)
Message frequency varies. Message & data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at 757-580-7519 or [email protected].
Consent to receive SMS messages is not a condition of purchase or service.
Carriers are not liable for delayed or undelivered messages.
You must be 18 years of age or older to opt in to receive SMS communications.
For more information about how we collect and use your data, please review our Privacy Policy available on this website.
Marketing Communications
Marketing or promotional SMS messages are optional and require separate, explicit consent. Consent to receive marketing messages is not required to request or receive services.
User Responsibilities
You agree to provide accurate and current information when requesting services and to notify us promptly of any changes that may affect service delivery.
Pricing & Payments
All pricing is discussed and agreed upon prior to service. Final pricing may depend on service conditions and scope at the time of appointment. Payment is due upon completion of services unless otherwise agreed in writing.
Cancellations & Rescheduling
Appointments may be rescheduled or canceled by contacting us in advance. Late cancellations or no-shows may be subject to a fee.
Limitation of Liability
SolidClean is not liable for indirect, incidental, or consequential damages arising from the use of our services or communications, except as required by law.
Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Third-Party Services
We may use third-party service providers (such as scheduling, payment, or SMS platforms) solely to operate our business. These providers are not permitted to use your information for marketing purposes.
Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with the revised effective date.
Contact Information
SolidClean
📍 419 S. Lynnhaven rd, 102, Virginia Beach , VA, 23452
📞 757 580 7519
📧 [email protected]